WARRANTY CONDITIONS

Lifetime Manufacturer's Warranty - ULTRAnchor Within


Warranty Conditions:
  • ULTRA Marine offers lifetime warranty against any material defects, bending, breaking, cracking and/or rusting provided the anchor was sized appropriately for the boat, based on the official ULTRA Anchor sizing chart (as published by the manufacturer and up-to-date at the time of selection) and the anchor is used as per ULTRA Anchor User's Guide.
  • This warranty is valid for the lifetime of the original purchaser and is non-transferable.
Exclusions:
  • Faults and damage caused by not using the recommended anchor size as per ULTRAnchor sizing chart as published by the manufacturer and up-to-date at the time of selection.
  • Faults and damage caused by using the anchor outside of the ULTRA Anchor User's Guide.
  • This warranty is limited to claims related to the ULTRA Anchor only. Other faults, damages and casualties related to using anchor are not covered by the warranty under no circumstances.
  • The purchaser will cover the transport costs for the old anchor and the replacement anchor.
Warranty Claim:
  • To lodge a warranty claim, please contact the reseller you purchased the anchor from and email the manufacturer: [email protected]
  • Please indicate all below information with your warranty claim,
    -   Anchor serial number
    -   Anchor size
    -   Copy of the Invoice
    -   At least one photography showing any areas of concern
    -   Type of your boat, length and loaded weight
    -   Detailed report explaining how the damage occurred, date and precautions to avoid damage.
    -   Anchoring areas and ground type.
    -   Weather conditions.
  • If the anchor is faulty (or damaged) and after receiving confirmation email from [email protected], you can return the anchor to the reseller. The reseller will replace the product if available, or if replacement is not possible, give refund of the purchase price.
  • All freight cost during replacement must be covered by the purchaser.

Note: This Warranty does not affect any statutory rights under any consumer guarantees at law or other legislation applicable to the place of sale which may not be excluded or limited.